PRIVACY POLICY
1. Who are we?
We are EMRLD, trading as “Scope”, (hereafter referred to as ‘the Company’). For privacy queries, you can contact us at [email protected]. Additional contact details are available on our website.
2. Purpose of this Policy
This policy outlines what to expect when we collect personal information from users of our services. Please use our services only if you fully agree with this policy.
This policy applies solely to information provided through our website, scope.emrld.health. If you provide personal information to other entities, such as payment providers or other websites, please review their privacy policies.
3. Policy Changes
We may update this policy. We will take reasonable steps to notify you of any new version.
4. Data Collection
4.1 Information You Provide
Your name and contact details
Other information provided during registration, such as a profile photo and/or information about your institution
Account information, including your username and password
Details about your transactions on our service
Personal information included in your cases or provided for display on our service, including communications with us, surveys, and feedback
Contact or other information you provide for newsletters or other marketing
4.2 Automated Information
Internet protocol (IP) address used to connect your device to the internet
Connection information, such as browser type and version
Information about your device, including device type and identifier, operating system and platform, mobile network data
A unique reference number linked to the data you enter on our system
Log in details, the site from which you arrived at our service, details of your activity with date/time stamps, including pages visited and searches/transactions
5. Legal Basis for Data Collection
5.1 Contractual Necessity
We collect information to take steps at your request to enter into a contract with you and/or to perform such a contract. This includes initial enquiries and account, contact, and transaction information.
5.2 Legitimate Interests
We collect information for our legitimate interests, such as sending you marketing communications about our similar products/services, managing and improving our service, tracking usage patterns, and preventing or detecting fraud or abuse. This includes contact details, automated usage data, information displayed on our service, “invite a member” contact details, and surveys and feedback.
5.3 Consent
We collect information based on your consent (e.g., by selecting a consent box). This may include contact or other information you specifically agree to us using for certain kinds of marketing. You can withdraw your consent at any time as explained on our service or by emailing us at the above address.
5.4 Legal Obligations
We collect information as necessary to comply with legal or regulatory obligations.
6. Data Retention
6.1 General Retention
Unless stated otherwise on our service or there is a good reason to do so, we will generally delete your information when our contact with you ends (i.e., your account is deleted).
6.2 Marketing Information
We will retain the information you used for email newsletters or other marketing until you request us to stop sending such messages.
6.3 Automated Browsing Information
We will generally retain automated browsing information for up to 26 months.
6.4 Shared Cases
Even if your account is deleted, any case you have shared (including any personal information associated with them) will remain available to other users.
7. Use of Your Personal Data
1. To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, regarding updates or informative communications related to the functionalities, products or contracted services, when necessary or reasonable for their implementation.
2. Other Users: If you share any case via our library or a link, your name/username (which may include your real name) and profile photo may be displayed in conjunction with your channel, and any personal information within your case will be visible to other users. Additionally, if you include your personal information in any other public action on our service, such as a post or comment, it will be visible to other users.
3. Regulators and Law Enforcement: We may share your personal information with regulators, the police, and other law enforcement or official authorities to help deal with fraud and abuse, comply with legal requirements, or protect us or others.
4. Insurers and Professional Advisers: We may share your personal information with insurers and professional advisers in connection with our insurance cover or to deal with legal claims.
5. Potential Buyers: We may share your personal information with potential buyers as reasonably necessary in the case of an actual or proposed sale, merger, or business combination involving all or the relevant part of our business.
8. Cookies and Tracking Technologies
Cookies are small text files that are placed on your device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site. Similar technologies may include pixels, beacons, tags, embedded scripts, social media plugins, or other tracers. These tracking technologies are often used in conjunction with cookies but may be stored differently.
We use cookies and similar tracking technologies (collectively referred to as “Cookies”) for various purposes, including optimizing our platform, facilitating website browsing, and analyzing website traffic. Cookies may collect information to analyze personal browsing behavior, remember you and your preferences, personalize our services, and deliver and measure advertising (including interest-based advertising).
We may use Cookies for the following purposes:
1. Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
2. Performance and Analytics Cookies: We use Google Analytics and Microsoft Clarity to collect information about how visitors use our site. These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the website’s functionality and user experience.
3. Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
If you do not want Cookies stored, most modern browsers allow you to select the appropriate options or preferences from the settings in your browser, or you may select the appropriate preferences in the cookie tool (s) provided on some of our websites.
You have the following rights related to cookies:
You have the right to request information about the personal data we collect through cookies and how it is used.
You can request the deletion of personal data collected through cookies.
You have the right to opt-out of the sale of your personal information.
Exercising your privacy rights will not result in any discriminatory treatment.
9. Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
10. Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
11. What rights do you have?
1. Access and Rectification: If the legal requirements are met, you have the right to ask us for access to your personal information, to rectify it if there are mistakes, to delete it, or to restrict its use in certain circumstances. You also have the right to data portability and to withdraw any consent you’ve given (e.g., for marketing).
2. Objection: You may have the right to object to the use of your personal information in certain circumstances.
3. Complaints: If you have a complaint about how we are handling your personal information, please contact us via the email address above. If you are not satisfied with our response or believe we are not handling your personal information in accordance with the law, you have the right to complain to the Federal Trade Commission (FTC).